Terms and Conditions


Last Updated: 2025-05-01

Welcome to YoTicketAfrica. By accessing or using this website (the "Site") and purchasing tickets through it, you agree to comply with and be bound by these Terms and Conditions. Please read these Terms and Conditions carefully. If you do not agree to these terms, do not use the Site or make any purchases.


1. General

1.1 Acceptance of Terms

These Terms and Conditions govern your use of the Site and any services provided through it. By accessing or using the Site, you agree to be bound by these Terms and Conditions and any applicable laws and regulations.


1.2 Modifications

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any such changes will be posted on this page with an updated revision date. It is your responsibility to review these Terms and Conditions regularly.


2. Ticket Purchases

2.1 Ticket Availability

Ticket availability is subject to change and may be limited. We make no guarantees regarding ticket availability and will not be liable for any unavailability of tickets.


2.2 Pricing

Prices for tickets may vary and are subject to change without notice. The price you see on the website at the time of purchase is the price you will pay. Additional service fees, processing fees, and taxes may apply.


2.3 Payment

All purchases must be paid in full at the time of booking. We accept payments through Paynow. By submitting payment, you authorize us to charge your payment method for the full purchase price.


2.4 Refunds and Cancellations

Ticket purchases are generally non-refundable and non-transferable unless otherwise stated in the event's terms or required by law. If an event is canceled or rescheduled, we will provide a refund or exchange, subject to the event organizer’s policy. Please review the refund policy for each event carefully.


2.5 Event Changes

We are not responsible for any changes to the event, such as a change in the date, time, or location. We are also not liable for any costs incurred if you are unable to attend an event due to changes.


3. Use of the Site

3.1 Permitted Use

You may only use the Site for lawful purposes and in accordance with these Terms and Conditions. You agree not to use the Site for any unauthorized or illegal activities, including but not limited to fraudulent purchases, abuse of the refund policy, or harassment of other users.


3.2 Prohibited Activities

  • Copy, reproduce, or distribute any content from the Site without permission.
  • Use any automated systems to access or use the Site.
  • Interfere with the operation of the Site or disrupt services provided.

4. Privacy

4.1 Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you agree to the terms of the Privacy Policy.


4.2 Data Security

We implement security measures to protect your information, but we cannot guarantee the absolute security of your data. By using the Site, you acknowledge the inherent risks associated with online data transmission.


5. Limitation of Liability

5.1 General Disclaimer

We make no representations or warranties about the accuracy, reliability, or availability of the Site or any services offered through it. The Site and its contents are provided "as is" and "as available" without any warranties of any kind, either express or implied.


5.2 Limitation of Liability

To the maximum extent permitted by law, YoTicketAfrica, its affiliates, officers, employees, agents, or suppliers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, or any loss of profits, revenue, or data, arising from your use of the Site or any tickets purchased through it.


6. Intellectual Property

6.1 Ownership

All content, designs, logos, trademarks, and intellectual property on the Site are the property of YoTicketAfrica or its licensors and are protected by copyright, trademark, and other intellectual property laws.


6.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal and non-commercial purposes, subject to compliance with these Terms and Conditions.


7. Governing Law and Dispute Resolution

7.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Zimbabwe, without regard to its conflict of laws principles.


7.2 Dispute Resolution

Any disputes arising from these Terms and Conditions or your use of the Site shall be resolved through binding arbitration in Zimbabwe, and you waive any right to a trial by jury or participation in class actions.


8. Indemnification

8.1 Indemnification

You agree to indemnify and hold harmless YoTicketAfrica, its affiliates, officers, employees, agents, and suppliers from any claims, damages, losses, or expenses (including legal fees) arising out of or related to your use of the Site, your breach of these Terms and Conditions, or your violation of any law or third-party rights.


9. Force Majeure

9.1 Force Majeure

We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, governmental actions, or disruptions in communication or technology.


By using this Site and purchasing tickets, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.